Last Updated: 1/5/2024

At FlavorWiz.com, we take pride in delivering high-quality products. Due to the nature of our business and the personalized nature of our spice blends, we regret to inform you that we do not accept returns. All sales are final.

Cancellation Policy:

Orders placed on FlavorWiz.com are processed promptly to ensure quick delivery. Once an order is confirmed, it cannot be canceled or modified.

Damaged or Defective Items:

In the unlikely event that your order arrives damaged or with defects, please contact our customer support team at Hello@FlavorWiz.com within three days of receiving the product. We will work with you to address the issue and provide a suitable resolution.

Refunds:

As a general policy, we do not offer refunds. However, in exceptional cases where a refund is deemed appropriate, it will be issued at the sole discretion of FlavorWiz.com.

Additional

Order Processing:

  • Orders are typically processed within 1-2 business days from the date of purchase.
  • During peak periods, processing may take up to 3 business days.

Shipping Time:

  • Once processed, orders are shipped via USPS.
  • The estimated delivery time depends on your location and the selected shipping method during checkout.
  • Please refer to the carrier's tracking information for specific delivery details.

Shipping Confirmation:

  • Upon shipping, you will receive a confirmation email with tracking information.
  • This allows you to monitor the progress of your delivery.

Delayed Shipments:

  • External factors like weather conditions or carrier delays may impact delivery times.
  • We appreciate your understanding in such situations.

Undeliverable Packages:

  • If a package is returned to us due to an incorrect address, the customer will be responsible for additional shipping fees.

Lost or Stolen Packages:

  • FlavorWiz.com is not responsible for lost or stolen packages after they have been marked as delivered.

Contact Us:

If you have any questions or concerns regarding our return policy, please contact us at Hello@FlavorWiz.com.

By making a purchase on FlavorWiz.com, you acknowledge and agree to our return policy. Please review this policy carefully before placing an order. Thank you for your understanding.